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Where's my Order?

After you have placed an order with us, we’ll send you a confirmation email with details of your order and an estimated delivery date.


We send all of our orders from our warehouse in Reading, Berkshire. Orders placed before 2pm will usually be dispatched same day if possible whilst orders after that time will be dispatched on the next working day (Friday orders will be dispatched on Monday).


The majority of orders placed through our site will be sent with a postage method which will include tracking of some sort. Please use the relevant links below and use any tracking numbers received after placing your order to check on the status of your delivery.



If you are having trouble tracking your parcel(s) or for your order seems to be missing or late, please do not hesitate to contact our friendly customer service team who will be happy to help.